Export Report #0039 - HMO Monthly Reports

1. Administrative Information
Report ID	#0039	Status	Approved
HMO Name	Infinite X2	HMO Code	HMO-002
State	Borno	Reporting Month	November 2025
LGAs Covered	Bayo, Kaga, Mafa
Submission Date	28 Jan 2026	Submitted By	Isa Bukar

2. Enrollment and Coverage
Target Enrollees	1,650	Total Enrolled	1,650 100%
Males Enrolled	675 40.91%	Females Enrolled	975 59.09%
Active Enrollees	1,650
Vulnerable Groups
Pregnant Women	1,012 61.33%	Under-5 Children	510 30.91%
Persons with Disabilities	10 0.61%	Elderly (60+)	106 6.42%
Others (incl. IDPs)	0 0%

3. Provider Network
Primary Health Care (PHC)
Target PHC Facilities	9	PHC Accredited	9 100%
Secondary Health Facilities (SHF)
Target SHF	4	SHF Accredited	4 100%
Total Contracted Facilities	13

4. Facility Visits
A. Summary
Active Enrollees	1,650	Total Enrollee Visits	711
Enrollee Visit Rate (per 1,000)	430.91
B. Visit Type Mix (Facility Level)
Total PHC Visits	711 100%	Total SHC Visits	0 0%
C. Visit Type Breakdown
OPD/Consultations	446 62.73%	Admissions/Inpatients	216 30.38%
Deliveries	23 3.23%	Emergency	3 0.42%
Other Visits	23 3.23%

5. Service Utilization

A. Service Encounters

Total Encounters (Total Services Utilized)

711

B. Access to Care

Enrollees Accessing Care (Last 30 Days)

274

% Enrollees Accessing Care

16.61%

C. Service Utilization Rate (SUR)

Service Utilization Rate (%)

43.09%

D. Preventive Care Services

Total Preventive Services

279

% Preventive Rate (of Encounters)

39.24%

Antenatal Care (ANC)

0 0%

Post Natal Care (PNC)

0 0%

Immunization Services

198 70.97%

Family Planning Services

0 0%

Nutrition/Health Education

81 29.03%

Other Preventive Services

0 0%

E. Most Frequently Used Services

#	Service	Number	% of Total Encounters
1	Outpatient Consultations (OPD)	477	67.09%
2	Basic Laboratory Tests/Investigations	23	3.23%
3	Treatment of Common Ailments (Malaria, Diarrhoea, Cough and Chest Infection)	254	35.72%
4	Pharmacy/Drug Prescription	38	5.34%
5	Minor Procedures	10	1.41%

F. Referral & Care Transitions

Enrollees Referred

4

Referrals Completed

4 100%

Referrals Denied

0

Back-Referrals

4 100%

G. Disease Burden Among Enrollees

Malaria

346

Respiratory Infections

0

Gastrointestinal Diseases

0

Hypertension

12

Diabetes

9

Maternal Conditions

257

Injuries/Trauma

13

Mental & Behavioral

0

Other Communicable Diseases

76

Total Other NCDs

0

6. Finances
Capitation
Facilities Paid Capitation	9 69.23%	Facilities Pending Capitation	0 0%
Total Capitation Paid	₦1,155,000.00	Total Capitation Pending	₦0.00
Capitation-to-Utilization Ratio (CUR)	₦1,624.47 per encounter
Claims Management (FFS)
Claims Submitted	0	Claims Processed	0
Claims Approved	0 0%	Claims Denied	0
Amount Submitted	₦0.00	Amount Paid	₦0.00
Amount Rejected	₦0.00
Fee-For-Service (FFS)
FFS Received	₦0.00	FFS Spent	₦0.00
Reserve Fund
Reserve Fund Received	₦0.00	Reserve Fund Spent	₦0.00

7. Quality Assurance
Total Facilities Assessed	13	Facilities Meeting QA Standard	13
QA Compliance Rate	100.00%
Periodic Quality Checks
Facilities with Completed Checks	13	Total Accredited Facilities	13
Periodic Check Coverage	100.00%
Enrollee Satisfaction
Satisfied Enrollees	711	Total Respondents	0
Enrollee Satisfaction (%)	%
Complaints Management
Complaints Received	0	Complaints Resolved	0
Complaint Rate (%)	0.00%	Complaints Redressed (%)	%
Complaints Channel Coverage
Facilities with Complaints Channel	0	Facility Complaints Coverage Rate (%)	0.00%

8. Data Management
PHC Facilities Submitted Data	9	% PHC Submission	100.00%
SHF Facilities Submitted Data	0	% SHF Submission	0.00%
Daily Data Submission
PHC Facilities Submit Daily Data	0	% Daily Submission	0.00%

10–11. Corrective Actions, Challenges & Mitigation
Corrective Actions	Minimal number of professional personnel
Challenges Encountered	Out of stock of drugs
Mitigation Measures	Encourage the facility managers to use any vendor for the purchase of drugs

12. Certification & Attestation
Certified By	Isa Bukar	Submission Date	28 Jan 2026

Report #0039 — Infinite X2 | November 2025