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Report #0056

Infinite X2 - Borno | March 2026

Approved
Back to List View Data
Total Enrolled
1,650
100% of target
Facilities
13
Contracted
Total Visits
1,123
Visit Rate: 680.61 Per 1,000
Claims Approved
0
0% approval rate
1. Administrative Information
Report ID:
#0056
HMO:
Infinite X2
HMO Code:
HMO-002
State:
Borno
LGAs Covered:
Bayo, Kaga, Mafa
Reporting Month:
March 2026
Submission Date:
09 Apr 2026
Status:
Approved
2. Enrollment and Coverage
Target Enrollees:
1,650
Total Enrolled:
1,650 100%
Males:
675 40.91%
Females:
975 59.09%
Pregnant Women:
1,012 61.33%
Under-5 Children:
510 30.91%
Persons with Disabilities:
10 0.61%
Elderly (60+):
10 0.61%
Others
108 6.55%
Active Enrollees:
1,650
Gender Distribution
Vulnerable Groups
3. Provider Network
Target PHC Facilities:
9
PHC Accredited:
9 100%
Target SHF:
4
SHF Accredited:
4 100%
4. Facility Visits
Total Enrollee Visits:
1,123
B. Visit Type Mix
Total PHC Visits:
1,122 99.91%
Total SHC Visits:
1 0.09%
C. Visit Type Breakdown
OPD/Consultation:
1,034 92.07%
Admissions/Inpatients:
26 2.32%
Deliveries:
11 0.98%
Emergency:
16 1.42%
Other Visits:
36 3.21%
5. Service Utilization
A. Service Encounters
Total Encounters (Total Services Utilized):
1,354
Total number of service interactions delivered, including multiple services within a single visit
B. Access to Care
Enrollees Accessing Care (Last 30 Days):
1,008
% Enrollees Accessing Care:
61.09%
C. Service Utilization Rate (SUR)
Service Utilization Rate (%):
82.06%
Total Encounters ÷ Active Enrollees × 100
D. Preventive Care Services
Total Preventive Services:
682
% Total Preventive Services Rate
50.37%
Preventive Service Types
Antenatal Care
228 33.43%
Post Natal Care:
52 7.62%
Immunization Services:
202 29.62%
Family Planning Services:
12 1.76%
Nutrition/Health Education:
188 27.57%
Other Preventive Services:
0 0%
E. Most Frequently Used Services
# Service Number % of Total
1 Outpatient Consultations (OPD) 1,034 76.37%
2 Basic Laboratory Tests/Investigations 37 2.73%
3 Treatment of Common Ailments (Malaria, Diarrhoea, Cough and Chest Infection) 806 59.53%
4 Pharmacy/Drug Prescription 207 15.29%
5 Immunization Services 202 14.92%
Percentage of Total Encounters (1,354)
F. Referral & Care Transitions
Enrollees Referred:
1
Referrals Completed:
1 100%
Referrals Denied:
0
Back-Referrals:
1 100%
G. Disease Burden Among Enrollees

Number of Encounters by Disease Category

Malaria:
936
Respiratory Infections:
21
Gastrointestinal Diseases:
107
Hypertension:
32
Diabetes:
19
Maternal Conditions:
210
Injuries / Trauma:
23
Mental & Behavioral Conditions:
0
Other Communicable Diseases:
0
Total Other NCDs:
0
6. Finances
Capitation
Total Facilities Paid Capitation:
9 100.00%
Facilities Pending Capitation:
0 0.00%
Total Amount of Capitation Paid:
₦1,155,000.00
Total Amount of Capitation Pending:
₦0.00
Capitation to Utilization Ratio:
₦853.03
Fees for Service (Claims) Management
Claims Submitted:
0
Claims Processed:
0
Claims Approved:
0 0%
Claims Denied/Rejected:
0
Total Amount Submitted:
₦0.00
Total Amount Paid:
₦0.00
Total Amount Rejected:
₦0.00
Fee-For-Service (FFS)
Amount of FFS Received:
₦0.00
Amount of FFS Spent:
₦0.00
Reserve Fund
Amount of Reserve Fund Received:
₦0.00
Amount of Reserve Fund Spent:
₦0.00
7. Quality Assurance
Total Facilities Assessed:
9
Facilities Meeting QA Standard:
9
QA Compliance Rate (%):
100.00%
Periodic Quality Checks
Facilities with Completed Checks:
9
Total Accredited Facilities:
9
Periodic Check Coverage (%):
100.00%
Enrollee Satisfaction
Satisfied Enrollees:
1,034
Total Respondents:
1,034
Enrollee Satisfaction (%):
100.00%
Complaints Management
Complaints Received:
9
Complaints Resolved:
9
Complaint Rate (%):
0.55%
Complaints Redressed (%):
100.00%
Complaints Channel Coverage
Facilities with Complaints Channel:
9
Facility Complaints Coverage Rate (%):
69.23%
8. Data Management
PHC Facilities Submitted Data:
9
% PHC Submission:
100.00%
SHF Facilities Submitted Data:
0
% SHF Submission:
0.00%
Daily Data Submission
PHC Facilities Submit Daily Data:
9
% Daily Submission:
100.00%
10. Corrective Actions

Across most facilities, vulnerable individuals who are yet to be enrolled are seeking healthcare services due to increased awareness and the rising demand for healthcare.

Engaging community leaders to sustain community sensitization for individuals yet to be enrolled, while informing them of NEDC’s plan to expand beneficiary coverage and encouraging eligible persons to obtain their National Identification Number (NIN) ahead of enrollment.

Challenges Encountered

Increased awareness leads to overcrowding in facilities, including visits by non-enrolled individuals seeking care.

Mitigation Measures

Educate communities on enrollment procedures, and eligibility criteria.

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