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Report #0061

Infinite X2 - Borno | April 2026

Approved
Back to List View Data
Total Enrolled
1,650
100% of target
Facilities
13
Contracted
Total Visits
1,258
Visit Rate: 762.42 Per 1,000
Claims Approved
7
100% approval rate
1. Administrative Information
Report ID:
#0061
HMO:
Infinite X2
HMO Code:
HMO-002
State:
Borno
LGAs Covered:
Bayo, Kaga, Mafa
Reporting Month:
April 2026
Submission Date:
14 May 2026
Status:
Approved
2. Enrollment and Coverage
Target Enrollees:
1,650
Total Enrolled:
1,650 100%
Males:
675 40.91%
Females:
975 59.09%
Pregnant Women:
1,012 61.33%
Under-5 Children:
510 30.91%
Persons with Disabilities:
10 0.61%
Elderly (60+):
10 0.61%
Others
108 6.55%
Active Enrollees:
1,650
Gender Distribution
Vulnerable Groups
3. Provider Network
Target PHC Facilities:
9
PHC Accredited:
9 100%
Target SHF:
4
SHF Accredited:
4 100%
4. Facility Visits
Total Enrollee Visits:
1,258
B. Visit Type Mix
Total PHC Visits:
1,258 100%
Total SHC Visits:
0 0%
C. Visit Type Breakdown
OPD/Consultation:
1,205 95.79%
Admissions/Inpatients:
20 1.59%
Deliveries:
18 1.43%
Emergency:
10 0.79%
Other Visits:
5 0.4%
5. Service Utilization
A. Service Encounters
Total Encounters (Total Services Utilized):
1,422
Total number of service interactions delivered, including multiple services within a single visit
B. Access to Care
Enrollees Accessing Care (Last 30 Days):
1,143
% Enrollees Accessing Care:
69.27%
C. Service Utilization Rate (SUR)
Service Utilization Rate (%):
86.18%
Total Encounters ÷ Active Enrollees × 100
D. Preventive Care Services
Total Preventive Services:
739
% Total Preventive Services Rate
51.97%
Preventive Service Types
Antenatal Care
223 30.18%
Post Natal Care:
107 14.48%
Immunization Services:
271 36.67%
Family Planning Services:
9 1.22%
Nutrition/Health Education:
129 17.46%
Other Preventive Services:
0 0%
E. Most Frequently Used Services
# Service Number % of Total
1 Outpatient Consultations (OPD) 1,205 84.74%
2 Basic Laboratory Tests/Investigations 44 3.09%
3 Treatment of Common Ailments (Malaria, Diarrhoea, Cough and Chest Infection) 1,012 71.17%
4 Pharmacy/Drug Prescription 244 17.16%
5 Immunization Services 279 19.62%
Percentage of Total Encounters (1,422)
F. Referral & Care Transitions
Enrollees Referred:
0
Referrals Completed:
0 0%
Referrals Denied:
0
Back-Referrals:
0 0%
G. Disease Burden Among Enrollees

Number of Encounters by Disease Category

Malaria:
988
Respiratory Infections:
32
Gastrointestinal Diseases:
122
Hypertension:
29
Diabetes:
23
Maternal Conditions:
215
Injuries / Trauma:
14
Mental & Behavioral Conditions:
0
Other Communicable Diseases:
0
Total Other NCDs:
0
6. Finances
Capitation
Total Facilities Paid Capitation:
9 100.00%
Facilities Pending Capitation:
0 0.00%
Total Amount of Capitation Paid:
₦115,500.00
Total Amount of Capitation Pending:
₦0.00
Capitation to Utilization Ratio:
₦81.22
Fees for Service (Claims) Management
Claims Submitted:
7
Claims Processed:
7
Claims Approved:
7 100%
Claims Denied/Rejected:
0
Total Amount Submitted:
₦755,800.00
Total Amount Paid:
₦475,235.00
Total Amount Rejected:
₦280,565.00
Fee-For-Service (FFS)
Amount of FFS Received:
₦0.00
Amount of FFS Spent:
₦0.00
Reserve Fund
Amount of Reserve Fund Received:
₦0.00
Amount of Reserve Fund Spent:
₦0.00
7. Quality Assurance
Total Facilities Assessed:
9
Facilities Meeting QA Standard:
9
QA Compliance Rate (%):
100.00%
Periodic Quality Checks
Facilities with Completed Checks:
9
Total Accredited Facilities:
9
Periodic Check Coverage (%):
100.00%
Enrollee Satisfaction
Satisfied Enrollees:
739
Total Respondents:
739
Enrollee Satisfaction (%):
100.00%
Complaints Management
Complaints Received:
4
Complaints Resolved:
4
Complaint Rate (%):
0.24%
Complaints Redressed (%):
100.00%
Complaints Channel Coverage
Facilities with Complaints Channel:
13
Facility Complaints Coverage Rate (%):
100.00%
8. Data Management
PHC Facilities Submitted Data:
9
% PHC Submission:
100.00%
SHF Facilities Submitted Data:
2
% SHF Submission:
50.00%
Daily Data Submission
PHC Facilities Submit Daily Data:
9
% Daily Submission:
100.00%
10. Corrective Actions

Minimal number of professional personnel in the PHCC e.g Nurses

Challenges Encountered

There is a security threats along major access roads to Southern Borno arising from insurgent activities.

Mitigation Measures

As a mitigation measure, movement to one of the affected Local Government Areas in Borno State (Bayo LGA) is now being routed through Gombe State to ensure safety and continuity of access.

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