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Report #0096

Infinite X2 - Borno | July 2026

Approved
Back to List View Data
Total Enrolled
1,650
100% of target
Facilities
13
Contracted
Total Visits
1,236
Visit Rate: 749.09 Per 1,000
Claims Approved
0
0% approval rate
1. Administrative Information
Report ID:
#0096
HMO:
Infinite X2
HMO Code:
HMO-002
State:
Borno
LGAs Covered:
Bayo, Kaga, Mafa
Reporting Month:
July 2026
Submission Date:
08 Oct 2026
Status:
Approved
2. Enrollment and Coverage
Target Enrollees:
1,650
Total Enrolled:
1,650 100%
Males:
675 40.91%
Females:
975 59.09%
Pregnant Women:
1,012 61.33%
Under-5 Children:
510 30.91%
Persons with Disabilities:
10 0.61%
Elderly (60+):
10 0.61%
Others
108 6.55%
Active Enrollees:
1,650
Gender Distribution
Vulnerable Groups
3. Provider Network
Target PHC Facilities:
9
PHC Accredited:
9 100%
Target SHF:
4
SHF Accredited:
4 100%
4. Facility Visits
Total Enrollee Visits:
1,236
B. Visit Type Mix
Total PHC Visits:
1,227 99.27%
Total SHC Visits:
9 0.73%
C. Visit Type Breakdown
OPD/Consultation:
821 66.42%
Admissions/Inpatients:
215 17.39%
Deliveries:
0 0%
Emergency:
76 6.15%
Other Visits:
124 10.03%
5. Service Utilization
A. Service Encounters
Total Encounters (Total Services Utilized):
1,453
Total number of service interactions delivered, including multiple services within a single visit
B. Access to Care
Enrollees Accessing Care (Last 30 Days):
950
% Enrollees Accessing Care:
57.58%
C. Service Utilization Rate (SUR)
Service Utilization Rate (%):
88.06%
Total Encounters ÷ Active Enrollees × 100
D. Preventive Care Services
Total Preventive Services:
769
% Total Preventive Services Rate
52.92%
Preventive Service Types
Antenatal Care
209 27.18%
Post Natal Care:
99 12.87%
Immunization Services:
212 27.57%
Family Planning Services:
10 1.3%
Nutrition/Health Education:
239 31.08%
Other Preventive Services:
0 0%
E. Most Frequently Used Services
# Service Number % of Total
1 Outpatient Consultations (OPD) 687 47.28%
2 Basic Laboratory Tests/Investigations 324 22.3%
3 Treatment of Common Ailments (Malaria, Diarrhoea, Cough and Chest Infection) 451 31.04%
4 Pharmacy/Drug Prescription 410 28.22%
5 Immunization Services 312 21.47%
Percentage of Total Encounters (1,453)
F. Referral & Care Transitions
Enrollees Referred:
9
Referrals Completed:
9 100%
Referrals Denied:
0
Back-Referrals:
9 100%
G. Disease Burden Among Enrollees

Number of Encounters by Disease Category

Malaria:
667
Respiratory Infections:
32
Gastrointestinal Diseases:
431
Hypertension:
57
Diabetes:
37
Maternal Conditions:
241
Injuries / Trauma:
0
Mental & Behavioral Conditions:
0
Other Communicable Diseases:
0
Total Other NCDs:
0
6. Finances
Capitation
Total Facilities Paid Capitation:
9 100.00%
Facilities Pending Capitation:
0 0.00%
Total Amount of Capitation Paid:
₦1,155,000.00
Total Amount of Capitation Pending:
₦0.00
Capitation to Utilization Ratio:
₦794.91
Fees for Service (Claims) Management
Claims Submitted:
0
Claims Processed:
0
Claims Approved:
0 0%
Claims Denied/Rejected:
0
Total Amount Submitted:
₦0.00
Total Amount Paid:
₦0.00
Total Amount Rejected:
₦0.00
Fee-For-Service (FFS)
Amount of FFS Received:
₦0.00
Amount of FFS Spent:
₦0.00
Reserve Fund
Amount of Reserve Fund Received:
₦0.00
Amount of Reserve Fund Spent:
₦0.00
7. Quality Assurance
Total Facilities Assessed:
13
Facilities Meeting QA Standard:
13
QA Compliance Rate (%):
100.00%
Periodic Quality Checks
Facilities with Completed Checks:
13
Total Accredited Facilities:
13
Periodic Check Coverage (%):
100.00%
Enrollee Satisfaction
Satisfied Enrollees:
950
Total Respondents:
950
Enrollee Satisfaction (%):
100.00%
Complaints Management
Complaints Received:
1
Complaints Resolved:
1
Complaint Rate (%):
0.06%
Complaints Redressed (%):
100.00%
Complaints Channel Coverage
Facilities with Complaints Channel:
13
Facility Complaints Coverage Rate (%):
100.00%
8. Data Management
PHC Facilities Submitted Data:
9
% PHC Submission:
100.00%
SHF Facilities Submitted Data:
4
% SHF Submission:
100.00%
Daily Data Submission
PHC Facilities Submit Daily Data:
9
% Daily Submission:
100.00%
10. Corrective Actions

Need to increase the number of professional personnel.

Challenges Encountered

Non-enrolled/vulnerable patients seeking services under the NEDC-CTSHIP

Mitigation Measures

Establish a clear procedure for non-enrolled patients while ensuring that eligible vulnerable persons are properly taken care of.

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