Export Report #0024 - HMO Monthly Reports

1. Administrative Information
Report ID	#0024	Status	Approved
HMO Name	Infinite X2	HMO Code	HMO-002
State	Borno	Reporting Month	October 2025
LGAs Covered	Bayo, Kaga, Mafa
Submission Date	28 Jan 2026	Submitted By	Isa Bukar

2. Enrollment and Coverage
Target Enrollees	1,650	Total Enrolled	1,650 100%
Males Enrolled	675 40.91%	Females Enrolled	975 59.09%
Active Enrollees	1,650
Vulnerable Groups
Pregnant Women	1,012 61.33%	Under-5 Children	510 30.91%
Persons with Disabilities	10 0.61%	Elderly (60+)	110 6.67%
Others (incl. IDPs)	0 0%

3. Provider Network
Primary Health Care (PHC)
Target PHC Facilities	9	PHC Accredited	9 100%
Secondary Health Facilities (SHF)
Target SHF	4	SHF Accredited	4 100%
Total Contracted Facilities	13

4. Facility Visits
A. Summary
Active Enrollees	1,650	Total Enrollee Visits	658
Enrollee Visit Rate (per 1,000)	398.79
B. Visit Type Mix (Facility Level)
Total PHC Visits	658 100%	Total SHC Visits	0 0%
C. Visit Type Breakdown
OPD/Consultations	416 63.22%	Admissions/Inpatients	189 28.72%
Deliveries	36 5.47%	Emergency	9 1.37%
Other Visits	8 1.22%

5. Service Utilization

A. Service Encounters

Total Encounters (Total Services Utilized)

658

B. Access to Care

Enrollees Accessing Care (Last 30 Days)

416

% Enrollees Accessing Care

25.21%

C. Service Utilization Rate (SUR)

Service Utilization Rate (%)

39.88%

D. Preventive Care Services

Total Preventive Services

258

% Preventive Rate (of Encounters)

39.21%

Antenatal Care (ANC)

0 0%

Post Natal Care (PNC)

0 0%

Immunization Services

207 80.23%

Family Planning Services

0 0%

Nutrition/Health Education

51 19.77%

Other Preventive Services

0 0%

E. Most Frequently Used Services

#	Service	Number	% of Total Encounters
1	Outpatient Consultations (OPD)	508	77.2%
2	Treatment of Common Ailments (Malaria, Diarrhoea, Cough and Chest Infection)	322	48.94%
3	Pharmacy/Drug Prescription	32	4.86%
4	Maternal Health Services	1	0.15%
5	Minor Procedures	2	0.3%

F. Referral & Care Transitions

Enrollees Referred

6

Referrals Completed

6 100%

Referrals Denied

0

Back-Referrals

6 100%

G. Disease Burden Among Enrollees

Malaria

426

Respiratory Infections

4

Gastrointestinal Diseases

0

Hypertension

22

Diabetes

27

Maternal Conditions

206

Injuries/Trauma

4

Mental & Behavioral

1

Other Communicable Diseases

0

Total Other NCDs

0

6. Finances
Capitation
Facilities Paid Capitation	9 69.23%	Facilities Pending Capitation	0 0%
Total Capitation Paid	₦1,155,000.00	Total Capitation Pending	₦0.00
Capitation-to-Utilization Ratio (CUR)	₦1,755.32 per encounter
Claims Management (FFS)
Claims Submitted	0	Claims Processed	0
Claims Approved	0 0%	Claims Denied	0
Amount Submitted	₦0.00	Amount Paid	₦0.00
Amount Rejected	₦0.00
Fee-For-Service (FFS)
FFS Received	₦0.00	FFS Spent	₦0.00
Reserve Fund
Reserve Fund Received	₦0.00	Reserve Fund Spent	₦0.00

7. Quality Assurance
Total Facilities Assessed	9	Facilities Meeting QA Standard	9
QA Compliance Rate	100.00%
Periodic Quality Checks
Facilities with Completed Checks	9	Total Accredited Facilities	9
Periodic Check Coverage	100.00%
Enrollee Satisfaction
Satisfied Enrollees	1,650	Total Respondents	0
Enrollee Satisfaction (%)	%
Complaints Management
Complaints Received	1	Complaints Resolved	1
Complaint Rate (%)	0.06%	Complaints Redressed (%)	100.00%
Complaints Channel Coverage
Facilities with Complaints Channel	2	Facility Complaints Coverage Rate (%)	15.38%

8. Data Management
PHC Facilities Submitted Data	9	% PHC Submission	100.00%
SHF Facilities Submitted Data	0	% SHF Submission	0.00%
Daily Data Submission
PHC Facilities Submit Daily Data	0	% Daily Submission	0.00%

10–11. Corrective Actions, Challenges & Mitigation
Corrective Actions	Creat structured feedback mechanisms
Challenges Encountered	Out of stock of drugs
Mitigation Measures	Encourage the facility managers to use vendors

12. Certification & Attestation
Certified By	Isa Bukar	Submission Date	28 Jan 2026

Report #0024 — Infinite X2 | October 2025