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Report #0024

Infinite X2 - Borno | October 2025

Approved
Back to List View Data
Total Enrolled
1,650
100% of target
Facilities
13
Contracted
Total Visits
658
Visit Rate: 398.79 Per 1,000
Claims Approved
0
0% approval rate
1. Administrative Information
Report ID:
#0024
HMO:
Infinite X2
HMO Code:
HMO-002
State:
Borno
LGAs Covered:
Bayo, Kaga, Mafa
Reporting Month:
October 2025
Submission Date:
28 Jan 2026
Status:
Approved
2. Enrollment and Coverage
Target Enrollees:
1,650
Total Enrolled:
1,650 100%
Males:
675 40.91%
Females:
975 59.09%
Pregnant Women:
1,012 61.33%
Under-5 Children:
510 30.91%
Persons with Disabilities:
10 0.61%
Elderly (60+):
110 6.67%
Others
0 0%
Active Enrollees:
1,650
Gender Distribution
Vulnerable Groups
3. Provider Network
Target PHC Facilities:
9
PHC Accredited:
9 100%
Target SHF:
4
SHF Accredited:
4 100%
4. Facility Visits
Total Enrollee Visits:
658
B. Visit Type Mix
Total PHC Visits:
658 100%
Total SHC Visits:
0 0%
C. Visit Type Breakdown
OPD/Consultation:
416 63.22%
Admissions/Inpatients:
189 28.72%
Deliveries:
36 5.47%
Emergency:
9 1.37%
Other Visits:
8 1.22%
5. Service Utilization
A. Service Encounters
Total Encounters (Total Services Utilized):
658
Total number of service interactions delivered, including multiple services within a single visit
B. Access to Care
Enrollees Accessing Care (Last 30 Days):
416
% Enrollees Accessing Care:
25.21%
C. Service Utilization Rate (SUR)
Service Utilization Rate (%):
39.88%
Total Encounters ÷ Active Enrollees × 100
D. Preventive Care Services
Total Preventive Services:
258
% Total Preventive Services Rate
39.21%
Preventive Service Types
Antenatal Care
0 0%
Post Natal Care:
0 0%
Immunization Services:
207 80.23%
Family Planning Services:
0 0%
Nutrition/Health Education:
51 19.77%
Other Preventive Services:
0 0%
E. Most Frequently Used Services
# Service Number % of Total
1 Outpatient Consultations (OPD) 508 77.2%
2 Treatment of Common Ailments (Malaria, Diarrhoea, Cough and Chest Infection) 322 48.94%
3 Pharmacy/Drug Prescription 32 4.86%
4 Maternal Health Services 1 0.15%
5 Minor Procedures 2 0.3%
Percentage of Total Encounters (658)
F. Referral & Care Transitions
Enrollees Referred:
6
Referrals Completed:
6 100%
Referrals Denied:
0
Back-Referrals:
6 100%
G. Disease Burden Among Enrollees

Number of Encounters by Disease Category

Malaria:
426
Respiratory Infections:
4
Gastrointestinal Diseases:
0
Hypertension:
22
Diabetes:
27
Maternal Conditions:
206
Injuries / Trauma:
4
Mental & Behavioral Conditions:
1
Other Communicable Diseases:
0
Total Other NCDs:
0
6. Finances
Capitation
Total Facilities Paid Capitation:
9 100.00%
Facilities Pending Capitation:
0 0.00%
Total Amount of Capitation Paid:
₦1,155,000.00
Total Amount of Capitation Pending:
₦0.00
Capitation to Utilization Ratio:
₦1,755.32
Fees for Service (Claims) Management
Claims Submitted:
0
Claims Processed:
0
Claims Approved:
0 0%
Claims Denied/Rejected:
0
Total Amount Submitted:
₦0.00
Total Amount Paid:
₦0.00
Total Amount Rejected:
₦0.00
Fee-For-Service (FFS)
Amount of FFS Received:
₦0.00
Amount of FFS Spent:
₦0.00
Reserve Fund
Amount of Reserve Fund Received:
₦0.00
Amount of Reserve Fund Spent:
₦0.00
7. Quality Assurance
Total Facilities Assessed:
9
Facilities Meeting QA Standard:
9
QA Compliance Rate (%):
100.00%
Periodic Quality Checks
Facilities with Completed Checks:
9
Total Accredited Facilities:
9
Periodic Check Coverage (%):
100.00%
Enrollee Satisfaction
Satisfied Enrollees:
1,650
Total Respondents:
0
Enrollee Satisfaction (%):
0.00%
Complaints Management
Complaints Received:
1
Complaints Resolved:
1
Complaint Rate (%):
0.06%
Complaints Redressed (%):
100.00%
Complaints Channel Coverage
Facilities with Complaints Channel:
2
Facility Complaints Coverage Rate (%):
15.38%
8. Data Management
PHC Facilities Submitted Data:
9
% PHC Submission:
100.00%
SHF Facilities Submitted Data:
0
% SHF Submission:
0.00%
Daily Data Submission
PHC Facilities Submit Daily Data:
0
% Daily Submission:
0.00%
10. Corrective Actions

Creat structured feedback mechanisms

Challenges Encountered

Out of stock of drugs

Mitigation Measures

Encourage the facility managers to use vendors

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